Privacy Policy — Shop Te Hā

Last updated: 12 September 2025

At Shop Te Hā, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us.

1. Information we collect

Personal details: name, email, phone number, billing/shipping address.
Payment details: processed securely via Stripe. We do not store your card details.
Order information: products purchased, size/colour selections, order history.
Website usage: IP address, browser type, cookies, and analytics data.

We do not knowingly collect data from anyone under the age of 18.

2. How we use your information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchase (confirmations, shipping updates, support).
Improve our website, products, and customer experience.
Send optional marketing communications (only if you’ve opted in).

3. Sharing your information

We only share information with trusted providers necessary to fulfil your order:

Printful (our production partner) to print and ship your order.
Stripe (our payment processor) to securely process payments.
Shipping carriers (e.g., AusPost, couriers) to deliver your items.

We never sell or rent your information to third parties.

4. Cookies

Shop Te Hā uses cookies to keep your cart active, remember your preferences, and analyse traffic. You can disable cookies in your browser, but some site features may not work properly.

5. Data retention

We keep your personal information as long as necessary to complete your order and meet legal obligations (e.g., tax records). You may request deletion of your information by contacting us.

6. Your rights

You can request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing emails by clicking “unsubscribe” or contacting us directly.

7. Security

Payments are processed via Stripe using encryption and secure protocols. While we take all reasonable steps to protect your information, no online transmission is completely secure.

8. International data transfers

Because we use Printful (with fulfilment centres worldwide), your data may be transferred outside Australia/New Zealand. We only partner with providers that apply adequate data protection measures.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us:

Shop Te Hā
Email: kiaora@tehabranding.com
Melbourne, Australia

Privacy Policy — Te Hā Branding

Last updated: 12 September 2025

At Te Hā Branding, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website, engage our services, or communicate with us.

1. Information we collect

Personal details: name, email, phone number, business details.
Project information: details you provide to complete design, branding, or website work.
Payment information: processed securely via third-party payment processors (e.g., bank transfer, Stripe, PayPal). We do not store your full card details.
Website usage: IP address, browser type, cookies, and analytics data.

We do not knowingly collect data from anyone under the age of 18.

2. How we use your information

We use your information to:

Provide branding, design, and website services.
Communicate with you about quotes, projects, and support.
Issue invoices and process payments.
Improve our website, services, and client experience.
Send optional updates or marketing communications (only if you’ve opted in).

3. Sharing your information

We only share information with trusted providers necessary to deliver our services, such as:

Payment processors to securely handle transactions.
Cloud or software providers used in the design/web development process.
Legal or accounting professionals where required for compliance.

We never sell or rent your information to third parties.

4. Cookies

Te Hā Branding uses cookies to remember preferences, improve performance, and analyse website traffic. You can disable cookies in your browser, but some features of the site may not function properly.

5. Data retention

We keep your personal and project information only as long as necessary to provide services and meet legal obligations (e.g., tax and accounting records). You may request deletion of your information by contacting us.

6. Your rights

You can request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing emails by clicking “unsubscribe” or contacting us directly.

7. Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. While we use secure systems and trusted providers, no online transmission or storage can be completely secure.

8. International data transfers

Because we use digital platforms (e.g., cloud storage, software providers) that may operate globally, your information may be transferred outside Australia/New Zealand. We only work with providers that apply adequate data protection measures.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us:

Te Hā Branding
📧 kiaora@tehabranding.com📍
Melbourne, Australia